Goldwin Inc. is conducting a voluntary recall campaign on GORE-TEX WINDSTOPER Nylon Jacket（GL13345）, and GORE-TEX WINDSTOPER Nylon Easy Pants（GL73382）as they have been discovered that the outer fabric was not water-repellent processed.
Goldwin is committed to a high level of product quality and customer service and is working our best to promptly recall and repair the affected products. We apologize for any inconvenience this may cause you.
If you are currently using these products, please stop using them immediately and contact us at below email address.
info@goldwinamerica.com
Goldwin will treat the returned items for water repellency and ship them back to you as soon as the process is completed. Or, we will issue a refund if you choose to do so.
Once again, we apologize for the inconvenience. We assure you that customer satisfaction is of paramount importance to Goldwin, and we will take further measures to ensure quality control and prevent this from happening again.
Thank you for your understanding and cooperation.
＜Affected Products＞
Item : GORE-TEX WINDSTOPPER Nylon Jacket
Item Number:GL13345
Colo : OE(Oak Beige), AP(Asphalt), BK(Black)
Sales period : Sep, 10-21, 2023
Item : GORE-TEX WINDSTOPPER Nylon Easy Pant
Item Number : GL73382
Color : OE(Oak Beige), AP(Asphalt), BK(Black)
Sales period : Sep, 10-21, 2023
＜How to identify the product number＞
The product number is listed along with washing instructions on the inner left side of the product.
